1. Introduction
Welcome to The Phoenix Project website ("Website"). By accessing or using our Website, you agree to abide by these Terms & Conditions. If you do not agree to these Terms, do not use this Website.

2. Use of the Website
You must be at least 18 years old, or have the equivalent lawful age in your jurisdiction, and have parental or guardian consent if under 18, to use this Website. You agree to use the Website only for lawful purposes and in a manner that does not infringe on the rights of others or violate any applicable laws. Unauthorized use of this Website may result in legal action and termination of access.

3. Intellectual Property
All content on this Website, including text, logos, images, graphics, videos and other materials (“Content”) is owned by or licensed to Phoenix Project Foundation USA / The Phoenix Project unless otherwise indicated. You may not reproduce, distribute, publicly display, publish, create derivative works from, or otherwise exploit the Content without our prior written permission.

4. Donations and Payments
Donations made through our Website are final and non-refundable unless required by applicable law. We use third-party payment processors; we do not store your full payment card or banking details on our servers. By making a donation, you represent that you are authorised to use the payment method you provide.

5. Disclaimers and Limitation of Liability
The Website is provided “as-is” and “as available” without warranties of any kind, either express or implied. Phoenix Project Foundation USA / The Phoenix Project disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, title, and non-infringement.

To the fullest extent permitted by law, we are not liable for any damages (including direct, indirect, incidental, consequential, special or punitive damages) arising out of or related to your use of or inability to use the Website, even if we have been advised of the possibility of such damages.

6. Third-Party Links
Our Website may contain links to third-party websites or resources. These links are provided for your convenience only. We do not review or control such third-party sites and are not responsible for their content, privacy practices or terms. Your use of any third-party site is at your own risk.

7. Termination
We reserve the right, in our sole discretion, to suspend or terminate your access to the Website (or any portion thereof) at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

SMS & Mobile Communications Terms – “Text Alerts” Program

Program Name

Phoenix Project Foundation USA SMS Text Alerts Program (“Program”).

What the Program Covers

By opting in, you agree to receive SMS/text messages from us relating to our services, including:

General updates and announcements regarding Phoenix Project Foundation USA and The Phoenix Project

Event reminders, volunteer mobilization alerts, and supporter-communications

Promotional offers or fundraising appeals (only if you consent)

Customer support communications (if applicable)

Opt-In & Consent

You must explicitly opt in (for example, by checking a box or entering your mobile number and selecting “I agree” on the Website). You confirm that you are the mobile account owner or authorized to consent.

Opt-Out / Canceling Service

You can cancel SMS service at any time by texting “STOP” to (833) 766-1896. After you text “STOP”, you will receive a confirmation message, and you will no longer receive further messages from us (except a last confirmation).

If you change your mobile number or want to re-enroll, please visit our Website to opt-in again.

Re-Enroll / Joining Again

To rejoin the Program, simply sign up via our Website, provide the required information and opt in again. Once you successfully opt in, you will begin receiving messages again.

Help / Support

If you have questions or issues, text “HELP” to (833) 766-1896 or contact us at [email protected] or (833) 766-1896.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Compliance

This SMS service complies with CTIA, carrier regulations, and applicable laws. We follow industry standards, including maintaining opt-in and consent records. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Message Frequency

Message frequency will vary based on program activity (for example event alerts, campaign launches, fundraising drives). There is no guaranteed minimum or maximum frequency.

Description of Messages

Messages may include: service updates, event reminders, volunteer notices, fundraising solicitations (if you opted in), supporter communications, and customer support messages.

Disclosure

Message frequency may vary. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

We are not responsible for forwarding or tracking messages from blocked numbers or when you have opted out via carrier filters.

8. Governing Law and Dispute Resolution
These Terms and your use of the Website shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States of America, without regard to its conflict-of-law provisions. You agree that any dispute arising under or relating to these Terms or the Website shall be subject to the exclusive jurisdiction of the state or federal courts located in Virginia.

9. Changes to Terms
We may revise these Terms of Use at any time by updating this page. The “Last Updated” date at the top will reflect when changes are made. By continuing to use the Website after changes are posted, you accept and agree to the updated Terms.

10. Contact Us
For questions about these Terms, please contact us:
Phoenix Project Foundation USA (c/o The Phoenix Project)
Email: [email protected] or Phone: (833) 766-1896
Address: 1500 Shipyard Rd, Chesapeake, VA 23322